Privacy Policy

AtPlug-N-Play © , part of YT Technical Solutions , we respect your privacy and process your personal data in accordance with Dutch and European legislation, including the General Data Protection Regulation (GDPR) This privacy policy describes how we collect, use, store, and protect your data when you use our website or place an order. By using our website, you agree to the processing of your data as described in this policy.

1. What data do we collect?

When you use our website or place an order, we collect the following data:

Personal data: such as your name, email address, billing and shipping address, and phone number.
Payment details: such as credit card or bank information when placing an order. This data is securely processed through certified payment processors.
Order details: such as the products you have purchased, order number, date of purchase, and shipping information.
Technical specifications: such as your IP address, browser information, device type, and how you use our website.
Contact details: such as messages you send to us via email, chat, or social media.

2. How do we use your data?

We use your data for the following purposes:

Processing order: to process your order, handle payments, and deliver products to you.
Customer Service: to answer your questions and provide support.
Marketing: to keep you informed about offers, new products, and services (if you have given permission).
Website Improvement: to optimize the performance and functionality of our website.
Legal obligations: to comply with legal obligations and resolve any disputes.

3. Legal basis for data processing

We process your personal data based on the following legal grounds as required by the GDPR:

Execution of an agreement: we process your data to be able to process and deliver your order.
Permission: for marketing activities, we only process your data if you have given explicit consent.
Legal obligation: we can process your data to comply with laws and regulations, such as tax laws.
Justified interest : we can process your data to optimize our business operations and secure our website.

4. How do we protect your data?

We take the security of your data seriously. To protect your data, we use:

Encryption technology (SSL) to securely transmit your data.
Certified payment processors for secure online payments.
Limited access to personal data, only for authorized employees who need this data for their work.

In addition, your data is stored on secure servers that comply with GDPR standards.

5. Do we share your data?

We only share your personal data with third parties if this is necessary for the execution of our services or if it is legally required. This may be the case for:

Payment Processors: to securely process your payments.
Shipping partners: to deliver your order.
Technical service providers: that support our website and systems.
Legal authorities: if required by law or in legal disputes.

With all third parties with whom we share your data, we have concluded data processing agreements to protect your data and ensure that they comply with European privacy legislation.

6. How long do we keep your data?

We do not keep your personal data longer than necessary for the purposes for which it was collected. This means that we:

Order and transaction data retain for a period of 7 years, as required by tax legislation.
Contact details retain until your question or request has been fully processed.
Marketing data save until you unsubscribe from our newsletter or marketing messages.

7. Your rights under the GDPR

You have the following rights as a user regarding your personal data:

Right of accessYou can request access to the data we hold about you at any time.
Right to rectification : If your data is incorrect, you can request us to correct it.
Right to deletion You can ask us to delete your data if it is no longer needed for the original purpose.
Right to restriction of processing: In certain cases, you can request us to restrict the processing of your data.
Right to data portability : You can receive a copy of your data in a structured, common, and machine-readable format.
Right to objectYou can object to the processing of your data for direct marketing or other purposes.

To exercise these rights, you can contact us using the details below.

8. Cookies

We use cookies to improve your experience on our website and to collect anonymous statistics. Cookies are used for:

Functional purposes: to make the website work properly.
Analysis and performance: to analyze and optimize the use of our website.
Marketing purposes: to show you personalized advertisements.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

9. Changes to our privacy policy

We reserve the right to change this privacy policy. Any changes will be published on this page, so you are always informed of our current policy.

10. Contact

Questions? Then contact us:

We strive to respond to your request within 24 hours.

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